November, 2021

Unemployment has become a canker in many parts of the world, but more so in Africa where youth unemployment has reached explosive levels. The writer, Dr. K.B. Quansah, educator and social scientist, examines the unemployment issue, looking at the causes and effects of youth unemployment in Africa as prelude to the development of solution options in the next edition of the magazine.

Customer service is now a major factor in the financial growth of businesses contributing well over seventy percent of business profits. In many instances, the results of research in production, marketing and sales conducted mainly in Europe and America, take some time before reaching businesses in Africa. This article, written by Dr. Dominic Owusu, Ph.D. in Hospitality Management and a lecturer in customer service and in marketing, takes the reader through current practices in customer service with an instructional slant hoping that business oriented readers will profit from the presentation in this edition.

The burning of fossil fuels, principally petrol and diesel oil have been identified as the major sources for the emission of carbon dioxide, methane and other pollutant gases that cause global warming. Reducing or eliminating the use of petrol and diesel in automobiles and in industrial machines by switching to electricity driven vehicles and industrial machines is one major solution that will reduce global temperatures to more desirable levels. Dr. Ayetor, an engineer and lecturer in energy, examines the issues and provides advice on ways by which governments, transportation owners and fuel business owners could deal with the switch to electricity driven automobiles through job changes, training and other ways for preventing job losses but rather creating more jobs in the electricity-driven automotive industry.

The occurrence of COVID-19 has disturbed economies worldwide. The emergence of this disease and its financial effects are indefinite. Due to its high infection rate, high death, and incubation time, the core preventative methods involving social distancing and quarantine, have made many economic undertakings unbearable.